8TH ADVANCES IN HOSPITALITY AND TOURISM MARKETING AND MANAGEMENT (AHTMM) CONFERENCE
EMERALD HOTEL, JUNE 25 -29, 2018, BANGKOK, THAILAND
CLICK HERE TO DOWNLOAD THE CONFERENCE PROGRAM
| Monday, June 25 | 5:00 PM – 8:00 PM |
| Panorama 1 – 14th floor | Registration |
| Monday, June 25 | 6:00 PM – 8:00 PM |
| Panorama 1 – 14th floor | Opening reception – Dinner |
| Tuesday, June 26 | 8:30 AM – 10:00 AM – Morakot 3rd floor
Session Chair: Maisa Bettencourt Da Costa Correia Adinolfi |
| Morakot 3rd floor | Surviving Strategies in a Travel Fragmentation World: The Future of Online Travel Agents |
| Leo Huang | |
| Morakot 3rd floor | The economic rationale for Government intervention to reduce seasonality: Importance-Performance Analysis for the hotel industry in Mallorca |
| Javier Rey-Maquieira, Francisco Sastre and Javier Lozano | |
| Morakot 3rd floor | Strategies to reduce seasonality in Mediterranean destinations. Application to German tourism in the Balearic Islands. |
| Francisco Sastre, Javier Rey-Maquiera and Javier Lozano | |
| Morakot 3rd floor | A RESEARCH ON THE PERSPECTIVE ASPECT OF SALES ON THE INTERNET IN THE PASSENGER TRANSPORTATION SECTOR, SAMPLE OF TCDD-ANKARA-KONYA HIGH SPEED TRAIN PASSENGERS |
| Emine Vasfiye Korkmaz, Yaşar Korkmaz and Neslihan Değirmenci | |
| Tuesday, June 26 | 8:30 AM – 10:00 AM – Bussaracum 3rd floor
Session Chair: Sami Fethi |
| Bussaracum 3rd floor | Sunshine in the package tour: How does a tour leader’s playfulness initiate fun of the tour members? |
| Tien-Ming Cheng, Mei-Tsun Chen and Chi Chao | |
| Bussaracum 3rd floor | Leisure constraint negotiation process: The moderating mediation effects of social support |
| Tien-Ming Cheng and Mei-Tsun Chen | |
| Bussaracum 3rd floor | “Safety first”: The effect of recreation safety climate on recreation perception |
| Tien-Ming Cheng and Ci-Yao Hong | |
| Bussaracum 3rd floor | RESEARCH ON THE PERCEPTION OF THE RELATIONSHIP BETWEEN TOURISM AND ENVIRONMENT: SAMPLE OF TOURISM STUDENTS OF SILIFKE -TASUCU COLLEGE |
| Mete Sezgin, Mürsel Kaya and Osman Ünüvar | |
| Tuesday, June 26 | 8:30 AM – 10:00 AM – Ploypailin 3rd floor
Session Chair: Elizabeth Wada |
| Ploypailin 3rd floor | HRM PRACTICES IN HOSPITALITY AND TOURISM INDUSTRY: A REVIEW OF THE LITERATURE |
| Bishnu Sharma and Dogan Gursoy | |
| Ploypailin 3rd floor | The Effects of Person-Organization Ethical Fit and Job Seekers’ Cognitive Dissonance on Their Intent to Apply: An Example of Hospitality Industry |
| Zhu-Ying Wang, Wen-Ching Chang and Wei-Jung Chen | |
| Ploypailin 3rd floor | HOSPITALITY IN HUMAN RESOURCES AND QUALITY OF WORK LIFE LEADING TO SATISFACTION AMONG EMPLOYEES |
| Cláudio Stefanini, Elizabeth Wada, Ana Olim and Carlos A. Alves | |
| Tuesday, June 26 | 10:00 AM – 10:30 AM |
| Coffee Break | |
| Tuesday, June 26 | 10:30 AM – 12:00 Noon – Morakot 3rd floor
Session Chair: Wen-Ching Chang |
| Morakot 3rd floor | Towards a better understanding of Higher Education in Tourism and Hospitality Management in China |
| Andreas Zins and Se You Jang | |
| Morakot 3rd floor | Important knowledge and skills required in the tourism industry – a South African perspective |
| Nicola Wakelin-Theron | |
| Morakot 3rd floor | The influence of internship on the future plan of undergraduates of hospitality management in China |
| Shuang Xin and Jingjie Zhu | |
| Tuesday, June 26 | 10:30 AM – 12:00 Noon – Bussaracum 3rd floor
Session Chair: Bartolome Deya Tortella |
| Bussaracum 3rd floor | Branding Geographical Indication (GI) of food and its implications on gastronomic tourism: An India perspective |
| Partho Pratim Seal and Senthilkumaran Piramanayagam | |
| Bussaracum 3rd floor | State Policy and Tourism Economics in India: Past, Present and Future |
| Senthilkumaran Piramanayagam and Partho Pratim Seal | |
| Bussaracum 3rd floor | THE MARKETING OF URBAN TOURISM DESTINATIONS THROUGH VIRTUAL REALITY: TOURISM MARKETERS’ PERSPECTIVES |
| Natasha Moorhouse | |
| Bussaracum 3rd floor | Determinants of Water Consumption in the Hotel Industry: the case of Spain |
| Bartolome Deya Tortella and Dolores Tirado Benasar | |
| Tuesday, June 26 | 10:30 AM – 12:00 Noon – Ploypailin 3rd floor
Session Chair: Annmarie Nicely |
| Ploypailin 3rd floor | The Relationship between Diners’ Perceived Quality and Customer Service Experience: The Mediating Effects of Positive and Negative Emotions |
| Manuel Alector Ribeiro and Girish Prayag | |
| Ploypailin 3rd floor | The Relationship between consumer-perceived value and the propensity to use sports tourism event websites |
| Khong Chiu Lim, Razliyana Radzuwan, Poy Hua Khor and Nadiah Tan Abdullah | |
| Ploypailin 3rd floor | Conceptualizing perceived food souvenir quality: A formative approach |
| Chaang-Iuan Ho, Li-Wei Liu and Han-Hsiung Liao | |
| Ploypailin 3rd floor | Considering destination loyalty from place attachment, emotional solidarity, and perceived safety: A moderated mediation model |
| Vidya Patwardhan Patwardhan, Manual Alector Ribeiro, Valsaraj Payini, Kyle M Woosnam and Jyothi Mallya | |
| Tuesday, June 26 | 12:00 Noon – 1:00 PM |
| Lunch at the Coffee Shop | |
| Tuesday, June 26 | 1:00 PM – 3:00 PM – Morakot 3rd floor |
| Morakot 3rd floor | KEY NOTE SPEECH
Mr. Ittipol Khunplome, Vice Minister of Tourism and Sport, Thailand
Topic: Thainess Sustainable Tourism |
| Morakot 3rd floor | KEY NOTE SPEECH
Mr. Kalin Sarasin, Chairman of The Thai Chamber of Commerce and Board of Trade of Thailand Chairman of the Tourism Authority of Thailand Board of Directors
Topic: Thailand Tourism and Services 4.0. |
| Tuesday, June 26 | 2:45 PM – 3:30 PM – Ploypailin 3rd floor |
| Ploypailin 3rd floor | Generating new research ideas: How?” |
| Professor SooCheong (Shawn) Jang from Purdue University | |
| Tuesday, June 26 | 3:00 PM – 3:45 PM |
| Coffee Break | |
| Tuesday, June 26 | 3:45 PM – 5:15 PM – Morakot 3rd floor
Session Chair: K R Jayasimha |
| Morakot 3rd floor | Eco-tourism and alternative livelihood strategies: A case study of Mt Cameroon National Park and Douala Edea Wildlife Reserve |
| Vyasha Harilal and Tembi Tichaawa | |
| Morakot 3rd floor | Wildlife-based Ecotourism Scenario for Huai Kha Khaeng Buffer Zone Area, Uthai Thani Province, Thailand |
| Sangsan Phumsathan, Nanthachai Pongpattananurak, Sommai Udomwitid and Thitiwoot Chaisawataree | |
| Morakot 3rd floor | Smog & Its Impact on Tourism: An Exploratory Study |
| K R Jayasimha | |
| Morakot 3rd floor | Investigating the effectiveness of integrated marketing communication channels and content used in volunteer tourism context: Volunteer Tourism Organizations’ perspectives |
| Xinru Yu and Uraiporn Kattiyapornpong | |
| Morakot 3rd floor | Role of Cultural Intelligence in Tourism and Hospitality Industry |
| Amitabh Deo Kodwani and Manisha Kodwani | |
| Tuesday, June 26 | 3:45 PM – 5:15 PM – Bussaracum 3rd floor
Session Chair: Partho Pratim Seal |
| Bussaracum 3rd floor | Halal culinary and tourism marketing strategies on government websites: A preliminary analysis |
| Salman Yousaf and Xiucheng Fan | |
| Bussaracum 3rd floor | What does literature say about hotel B-2-B sales: Ugly duckling or swan? |
| Richard McNeill and Hester Nienaber | |
| Bussaracum 3rd floor | The Factor Structure of Chinese Independent Travelers’ Satisfaction: a Penalty-Reward Analysis |
| Akarapong Untong, Vicente Ramos and Mingsarn Kaosa-Ard | |
| Bussaracum 3rd floor | Events and the Governance of the Territory: the Night of Tarantula in Apulia |
| Azzurra Rinaldi and Sara Sergio | |
| Tuesday, June 26 | 3:45 PM – 5:15 PM – Ploypailin 3rd floor
Session Chair: Tembi Tichaawa |
| Ploypailin 3rd floor | Segmentation of Elderly Travelers based on New Age Value Orientation |
| Salitta Saribut and Nuttapol Assarat | |
| Ploypailin 3rd floor | Visitors’ Perceptions on Place Attachment and Emotional Empowerment in understanding Destination Loyalty at the Shrine Festival |
| Vidya Patwardhan, Manual Alector Ribeiro, Kyle M Woosnam, Valsaraj Payini and Jyothi Mallya | |
| Ploypailin 3rd floor | Stakeholder perceptions of the interlinkages between sport and tourism |
| Siyabulela Nyikana and Tembi Tichaawa | |
| Ploypailin 3rd floor | An investigation of how user generated content influences place affect towards an unvisited destination |
| Kanruthai Chanchaichujit, Kirsten Holmes, Sonia Dickinson and Haywantee Ramkissoon | |
| Tuesday, June 26 | 7:00 PM – 10:00 PM – Meet in the hotel lobby |
| Sightseeing tour to ASIATIQUE The Riverfront | |
| Wednesday, June 27 | 8:30 AM – 10:00 AM – Morakot 3rd floor
Session Chair: Chaang-Iuan Ho |
| Morakot 3rd floor | CUSTOMER EXPERIENCE, VALUE, SATISFACTION AND LOYALTY: IMPLICATIONS IN HOSPITALITY |
| Shu-Ching Chen | |
| Morakot 3rd floor | Airbnb in South Africa: Windfalls, Pitfalls and Regulation |
| Madele Tait and Mark Tait | |
| Morakot 3rd floor | Casino loyalty program effectiveness: Investigating the evolution of behavioral loyalty and customer lifetime value over time |
| Michelle Yoo, Billy Bai and Ashok Singh | |
| Wednesday, June 27 | 8:30 AM – 10:00 AM – Bussaracum 3rd floor
Session Chair: João Romão |
| Bussaracum 3rd floor | Overtourism – a contribution towards the development of a conceptual model for retaining tourism acceptance within the tourism destinations |
| Marcus Herntrei and Georg Christian Steckenbauer | |
| Bussaracum 3rd floor | PILGRIMS AS TOURISTS OR TOURISTS AS PILGRIMS THROUGH AGES IN ANATOLIA |
| Resit Ergener and Irfan Arikan | |
| Bussaracum 3rd floor | Exploring South Africa’s fashion industry as a hidden gem within the tourism and events context. |
| Gugulethu Banda, Maisa Bettencourt Da Costa Correia Adinolfi and Tembi Maloney Tichaawa | |
| Bussaracum 3rd floor | Modeling wellness tourism development in rural areas |
| João Romão, Kazuo Machino and Peter Nijkamp | |
| Wednesday, June 27 | 8:30 AM – 10:00 AM – Ploypailin 3rd floor
Session Chair: Andreas Zins |
| Ploypailin 3rd floor | LGBT a lucrative market segment for Small Island Destinations |
| Nita Vanessa Seebaluck, Prabha Ramseook-Munhurrun, Chandashekar Kissensing and Perunjodi Naidoo | |
| Ploypailin 3rd floor | Public and private engagement in urban cultural regeneration. Evidences from Italian cities |
| Maria Della Lucia and Mariapina Trunfio | |
| Ploypailin 3rd floor | Tourists’ Experiences of Green Spaces in Vienna |
| Claudia Bauer-Krösbacher and Margit Kastner | |
| Ploypailin 3rd floor | The Effects of Push and Pull Travel Motivation on Tourist Experience, Tourist Satisfaction and Loyalty |
| Ramseook-Munhurrun Prabha, Naidoo Perunjodi, Seebaluck Nita Vanessa and Puttaroo Rushaa Amiirah | |
| Wednesday, June 27 | 10:00 AM – 10:30 AM |
| Coffee Break | |
| Wednesday, June 27 | 10:30 AM – 12:00 Noon – Morakot 3rd floor
Session Chair: Claudia Bauer-Krösbacher |
| Morakot 3rd floor | Correlates of Diner Behavior in Selected Buffet Restaurants |
| Mary Delia Tomacruz and Baac Valentino | |
| Morakot 3rd floor | Service Innovation Culture and New Service Development |
| Hasan Kilic and Sarvnaz Baradarani | |
| Morakot 3rd floor | SERVQUAL, CUSTOMER LOYALTY, WORD OF MOUTH: THE MEDIATING ROLE OF CUSTOMER SATISFACTION |
| Samra Shaham, Turgay Avci and Ksenia Sumaneeva | |
| Morakot 3rd floor | Do Leisure Travelers get satisfied? A Measurement approach from Northern Cyprus Hotel Context. |
| Kourosh Jahani, Turgay Avci and Kayode Kolawole Eluwole | |
| Wednesday, June 27 | 10:30 AM – 12:00 Noon – Bussaracum 3rd floor
Session Chair: Ramseook-Munhurrun Prabha |
| Bussaracum 3rd floor | How does corporate social responsibility (CSR) affect tourism employee’s perception of employer brand? The role of environmental concern |
| I-Chun Chen and Allan Cheng-Chieh Lu | |
| Bussaracum 3rd floor | Customer’s Perceptions of Green Hotels’ Attributes on Green Service Quality, Green Customer Satisfaction and Green Customer Loyalty in Mauritius |
| Ramseook-Munhurrun Prabha, Naidoo Perunjodi, Seebaluck Nita Vanessa and Abdul Saahir | |
| Bussaracum 3rd floor | Segmenting Meditation Tourists by Lifestyle Congruence, Personality Traits and Wellness Related Self-image |
| Siripan Deesilatham, Sameer Hosany and Sung Kyu Lim | |
| Wednesday, June 27 | 10:30 AM – 12:00 Noon – Ploypailin 3rd floor |
| Ploypailin 3rd floor | TEACHING HOSPITALITY STRATEGY AND REVENUE MANAGEMENT CLASSES USING A SIMULATION |
| Dogan Gursoy | |
| Wednesday, June 27 | 12:00 Noon – 1:30 PM |
| Lunch at the Coffee Shop | |
| Wednesday, June 27 | 1:30 PM – 3:00 PM – Morakot 3rd floor
Session Chair: Dora Agapito |
| Morakot 3rd floor | The contribution of external factors to the marketing management of appealing hospitality experiences: Testing a framework in a rural tourism context |
| Dora Agapito, Patrícia Pinto, Júlio Mendes, Mário Passos, Pasi Tuominen and Teemu Moilanen | |
| Morakot 3rd floor | Employee Engagement in Boutique Hotel Brand Value Co-creation: An empirical study in Vietnam |
| Long Nguyen, Vinh Lu, Thanh Tran and Thang T Nguyen | |
| Morakot 3rd floor | AUGMENTED AND VIRTUAL REALITY IN CULTURAL HERITAGE: ENHANCING THE VISITOR EXPERIENCE AND SATISFACTION AT THE AREA PACIS MUSEUM IN ROME, ITALY |
| Mariapina Trunfio, Adele Magnelli, Maria Della Lucia, Giovanni Verreschi and Salvatore Campana | |
| Wednesday, June 27 | 1:30 PM – 3:00 PM – Bussaracum 3rd floor
Session Chair: Kayode Aleshinloye |
| Bussaracum 3rd floor | Safety and Security at Destinations: A Critical Review |
| Nita Vanessa Seebaluck and Prabha Ramseook-Munhurrun | |
| Bussaracum 3rd floor | Host Perceptions of Tourism Impact and Stage of Destination Development |
| Rose Liu and Justin Li | |
| Bussaracum 3rd floor | Explaining residents’ attitudes about tourism development through interaction and emotional solidarity with visitors |
| Kayode Aleshinloye, Jingxian Jiang, Elisabeth Quillian and Kyle Woosnam | |
| Bussaracum 3rd floor | The mediating role of emotional closeness on the relationship between interactions with visitors and intentions to revisit a World Heritage Site festival |
| Kayode Aleshinloye, Jingxian Jiang and Kyle Woosnam | |
| Wednesday, June 27 | 1:30 PM – 3:00 PM – Ploypailin 3rd floor
Session Chair: Kyuho Lee |
| Ploypailin 3rd floor | Perceived authenticity and visitors’ behaviour at a museum exhibition |
| Tokarchuk Oksana, Oswin Maurer and Linda Osti | |
| Ploypailin 3rd floor | Experiencing the wine destination: the case of Yantai wine region in China |
| Stella Kladou, Melih Madanoglu, Kyuho Lee and Yunxia Shi | |
| Ploypailin 3rd floor | Understanding the local-tourist relationship: The Case of Cheung Chau Bun Festival |
| Louisa Yee Sum Lee | |
| Ploypailin 3rd floor | A Measurement Scale of Entertainment Tourism Experience in Macau |
| Jian Ming Luo, Chi Fung Lam and Ka Yin Chau | |
| Wednesday, June 27 | 3:00 PM – 3:30 PM |
| Coffee Break | |
| Wednesday, June 27 | 3:30 PM – 5:00 PM – Morakot 3rd floor
Session Chair: Eerang Park |
| Morakot 3rd floor | Japanese Udon noodle tourists: What matters? |
| Sangkyun Kim and Eerang Park | |
| Morakot 3rd floor | COCO WINE “TUBA” PRODUCTION IN LEYTE, PHILIPPINES |
| Hilaria Bustamante and Dale Daniel Bodo | |
| Morakot 3rd floor | Red wine consumer awareness and consumer behavior characteristics – A Case Study of Overseas Chinese University |
| Wan-Chi Lu, Men-Li Huang, Mei-Hua Chen and Wen-Chuan Ho | |
| Morakot 3rd floor | STATUS OF THE BACHELOR OF SCIENCE IN HOTEL AND RESTAURANTTECHNOLOGY PROGRAM OF EASTERN VISAYAS STATE UNIVERSITY: BASIS FOR AN INTERVENTION SCHEME |
| Dale Daniel Bodo | |
| Wednesday, June 27 | 3:30 PM – 5:00 PM – Bussaracum 3rd floor
Session Chair: Rose Liu |
| Bussaracum 3rd floor | Important Beliefs Micro-Traders that Harass Tourists Share |
| Annmarie Nicely | |
| Bussaracum 3rd floor | Is South Africa ready for a legal nude beach at Ray Nkonyeni Municipality? A critique and a literature review |
| Unathi Sonwabile Henama | |
| Bussaracum 3rd floor | A way out of 2008 crisis in Cyprus Economy: Evidence from a disaggregated investment model, 1960-2017 |
| Sami Fethi | |
| Wednesday, June 27 | 3:30 PM – 5:00 PM – Ploypailin 3rd floor
Session Chair: Uraiporn Kattiyapornpong |
| Ploypailin 3rd floor | ASSESSING THE LINK BETWEEN CULTURAL INFLUENCES AND PERSUASIBILITY IN ONLINE DAILY DEALS |
| Morakot Ditta-Apichai and Uraiporn Kattiyapornpong | |
| Ploypailin 3rd floor | Modelling Cultural Influences on Daily-Deal Choices |
| Morakot Ditta-Apichai, Uraiporn Kattiyapornpong, Ulrike Gretzel and Tim Coltman | |
| Ploypailin 3rd floor | Surge pricing as a new pricing model for transport services: The case of Uber in South Africa |
| Pfarelo Manavhela and Unathi Sonwabile Henama | |
| Wednesday, June 27 | 5:00 PM – 6:00 PM – Ploypailin 3rd floor
Editorial Board Meeting – Journal of Hospitality Marketing and Management |
| Wednesday, June 27 | 7:00 PM – 10:00 PM |
| GALA DINNER – Panorama 1 – 14th floor | |
| Thursday, June 28 | 8:30 AM – 10:00 AM – Morakot 3rd floor
Session Chair: Ali Antepli |
| Morakot 3rd floor | ANALYSIS OF THE EFFECT OF TURKEY TOURISM RECEIPTS IN MEETING THE DEFICIT OF CURRENT ACCOUNTS: 2000-2007 PERIOD |
| Memiş Karaer, Alper Gedik and Şükrü Güven | |
| Morakot 3rd floor | FUNCTION OF MASS COMMUNICATION INSTRUMENTS TO SET AGENDA |
| Şükrü Güven, Ali Antepli and Yeliz Bilgiç | |
| Morakot 3rd floor | 2008 ANALYSIS OF EFFECTIVENESS IN THE TURKISH BANKING SECTOR AFTER 2008 GLOBAL ECONOMIC CRISIS |
| Alper Gedik, Memiş Karaer and Şükrü Güven | |
| Morakot 3rd floor | DANGER OF ARTIFICIAL INTELLIGENCE RELATED TO THE PAST, PRESENT, AND FUTURE OF ACCOUNTANCY PROFESSION |
| Ali Antepli, Alper Gedik and Memiş Karaer | |
| Thursday, June 28 | 8:30 AM – 10:00 AM – Bussaracum 3rd floor
Session Chair: Mithat Zeki Dincer |
| Bussaracum 3rd floor | UNDERSTANDING TOURIST COUPLE’S DECISION MAKING PROCESS |
| Guliz Coskun, Dewayne Moore, William Norman and Laura Jodice | |
| Bussaracum 3rd floor | Corporate meeting participation decision factors |
| Yoonjung Kim, Yooshik Yoon and Seokying Kim | |
| Bussaracum 3rd floor | Customer Switching Behavior for Airbnb: Applying the Push-Pull-Mooring Framework |
| Seung Hyun Kim and Jaemin Cha | |
| Thursday, June 28 | 8:30 AM – 10:00 AM – Ploypailin 3rd floor
Session Chair: Senthilkumaran Piramanayagam |
| Ploypailin 3rd floor | FACTORS INFLUENCING CONSUMER HOTEL CHOICE AND ACCEPTABLE PRICE RANGE IN THAILAND’S HOSPITALITY INDUSTRY |
| Isabel Bauer, Leslie Klieb and Avneesh Phillip | |
| Ploypailin 3rd floor | HOSPITALITY AND THE GUEST BEHAVIOR INTENTION |
| Carlos Alberto Alves, Claudio José Stefanini and Leonardo Aureliano Da Silva | |
| Ploypailin 3rd floor | The influences of gastronomy to different types of Chinese tourists — Case of Chengdu |
| Zhiyong Li, Li Li, Shuang Xin and Ji Li | |
| Thursday, June 28 | 10:00 AM – 10:30 |
| Coffee Break | |
| Thursday, June 28 | 10:30 – 12:00 Noon – Morakot 3rd floor
Session Chair: Yuksel Ekinci |
| Morakot 3rd floor | PERSONALITY AND INVOLVEMENT AS A MEDIATOR OF THE RELATIONSHIP BETWEEN E-WOM AND INTENTION TO VISIT DESTINATION |
| Selly Dian Widyasari | |
| Morakot 3rd floor | IMPACT OF SOCIAL MEDIA CONTRIBUTING TO PURCHASE DECISION: CASE STUDY OF SPA AND WELLNESS BUSINESS IN BANGKOK |
| Aksika Chantarawinij | |
| Morakot 3rd floor | A Model of Consumer Based Brand Equity for Holiday Destinations |
| Yuksel Ekinci | |
| Thursday, June 28 | 10:30 – 12:00 Noon – Bussaracum 3rd floor
Session Chair: Habib Alipour |
| Bussaracum 3rd floor | Trust in medical services for visitors from low-trust countries: the case of South Korea and Russian medical tourists |
| Nadia Sorokina, Yeong Ah Lee and Dong Chul Hahm | |
| Bussaracum 3rd floor | MEDICAL TOURISM IN SELECTED AREAS OF SOUTH AFRICA: AN EXPLORATORY STUDY INTO THE POSSIBLE MEDICAL COSMETIC MARKET |
| Lehlohonolo Mokoena and Rene Haarhoff | |
| Bussaracum 3rd floor | Preservation of Historical Landscape, B&B Lodging Sector, and Place Marketing in the National Park: A Case Study of Kinmen, Taiwan |
| Ping-Hsiang Hsu | |
| Bussaracum 3rd floor | Longitudinal Impacts of Recurring Sport Event on Local Resident with Different Level of Event Involvement |
| Kuan-Chou Chen, Dogan Gursoy and Ka Lai Kelly Lau | |
| Thursday, June 28 | 10:30 – 12:00 Noon – Ploypailin 3rd floor
Session Cahir: Unathi Sonwabile Henama |
| Ploypailin 3rd floor | Relationship between empowerment and job satisfaction- from the perspective of first-line employee in Taiwan restaurant |
| Yijing Chen and Kay H. Chu | |
| Ploypailin 3rd floor | The leadership in the kitchen： authoritarian leadership, mentoring, working pressure and workplace bullying |
| Chi-Yu Lin and Kay H. Chu | |
| Ploypailin 3rd floor | The Study of the Human Resource Environment and Opportunities for Improvement within the Hospitality Industry |
| Carol Yirong Lu and Rosa Susana Pebe Pérez | |
| Thursday, June 28 | 12:00 Noon – 1:30 PM |
| Lunch at the Coffee Shop | |
| Thursday, June 28 | 1:30 PM – 3:00 PM – Morakot 3rd floor
Session Chair: Linda Osti |
| Morakot 3rd floor | The Application of Automated, Point of Sale System Customer Service Robots to Attract Customers |
| Brendan Chen, Amanda Lin and Ben Tseng | |
| Morakot 3rd floor | An Exploratory on the Purchase Intention with E-commerce Live Platform through a Means-End Chain Approach |
| Carol Yirong Lu and Tina I-Cheng Pai | |
| Morakot 3rd floor | Tourists’ Behavioral Engagement Intention towards Smart Tourism Technologies: Applying Stimulus–Organism–Response Paradigm |
| Siau Fern See | |
| Thursday, June 28 | 1:30 PM – 3:00 PM – Bussaracum 3rd floor
Session Chair: Christine Lim |
| Bussaracum 3rd floor | Performance analysis of asset-light strategies across market segments and economic cycles in the lodging industry |
| Kwanglim Seo and Jungtae Soh | |
| Bussaracum 3rd floor | FORECASTING HOSPITALITY STOCK RETURN VOLATILITY USING COPULA |
| Liang Zhu and Christine Lim | |
| Bussaracum 3rd floor | Does dividend behavior differ between franchise and non-franchise restaurant firms? |
| Jaehee Gim and Soocheong Shawn Jang | |
| Bussaracum 3rd floor | The Capital Investment Behavior of Catering around SEO |
| Chih-Jen Huang, Ruey-Jenn Ho, Nan-Yu Wang and Shu-Ting Yun | |
| Thursday, June 28 | 1:30 PM – 3:00 PM – Ploypailin 3rd floor
Session Chair: Rajendra Nargundkar |
| Ploypailin 3rd floor | Measuring Service Quality Differences in Online and Offline Context: An Empirical Investigation of a Corporate Travel Agency |
| Ling Fung, Linyin Dong and Zhen Lu | |
| Ploypailin 3rd floor | CHARACTERISTICS AND STRATEGIC PERFORMANCE OF MIDDLE-EASTERN TRAVEL INDUSTRY ALLIANCES |
| Rania Koleilat, Leslie Klieb and Timothy J. Malloy | |
| Ploypailin 3rd floor | POSITIONING OF DOMESTIC AIR TRAVEL BRANDS IN THE INDIAN MARKET |
| Rajendra Nargundkar and Aradhya Vats | |
| Thursday, June 28 | 3:00 PM – 3:30 PM |
| Coffee Break | |
| Thursday, June 28 | 3:30 PM – 5:00 PM – Morakot 3rd floor
Session Chair: Mehmet Ali Koseoglu |
| Morakot 3rd floor | EQUIPING TOURISM STUDIES STUDENTS FOR THE 21ST CENTURY WORKFORCE: COLLABORATIVE PARTNERSHIPS, LESSONS LEARNED AND RESEARCH REFLECTIONS ON TEACHING FOR CRITICAL THINKING |
| Dr Christina Cavaliere, Dr Karla Boluk and Dr Lauren Duffy | |
| Morakot 3rd floor | Predictors of Early Career Success of Graduates in Hospitality and Tourism Higher Education |
| Lan Li and Jessica Xianling Lee | |
| Morakot 3rd floor | INTELLECTUAL STRUCTURE OF STRATEGIC MANAGEMENT RESEARCH IN THE HOSPITALITY MANAGEMENT FIELD |
| Mehmet Ali Koseoglu, Rob Law, Fevzi Okumus and Ismail Cagri Dogan | |
| Thursday, June 28 | 3:30 PM – 5:00 PM – Bussaracum 3rd floor
Session Chair: Catherine Prentice |
| Bussaracum 3rd floor | The link between emotional labour and organisational commitment: A moderating role of an employee’s working relationship quality with the supervisor |
| Joon Lee, Peter B Kim and Gyumin Lee | |
| Bussaracum 3rd floor | The influence of casino employee emotional intelligence on gambler retention |
| Catherine Prentice | |
| Bussaracum 3rd floor | Examining the relationship between organizational culture and turnover intention: A study of a five-star hotel in Bangkok, Thailand |
| Judith McIntyre and Rituraj Bhuyan | |
| Thursday, June 28 | 3:30 PM – 5:00 PM – Ploypailin 3rd floor
Session Chair: Ken Butcher |
| Ploypailin 3rd floor | COMPLEMENTING SUSTAINABILITY THROUGH GREEN MARKETING: FROM TOURISM OPERATOR’S PERSPECTIVE |
| Habib Alipour, Nahid Malazizi and Hamed Rezapouraghdam | |
| Ploypailin 3rd floor | The significance of meaningful work: How corporate social responsibility (CSR) motivates hotel employees’ helping behavior |
| Daraneekorn Supanti, Ken Butcher and Sasiwemon Sukhabot | |
| Ploypailin 3rd floor | What matters most to hotel managers? An investigation of employee morale, employee relations, and affective commitment on corporate social responsibility (CSR) |
| Daraneekorn Supanti and Ken Butcher | |
| Ploypailin 3rd floor | Exploring Quality of Work Life And Life Satisfaction of Tour Guides: An Emotional Labor Perspective |
| Zaid Alrawadieh, Gurel Cetin, Mithat Zeki Dincer and Fusun Istanbullu Dincer | |
| Thursday, June 28 | 5:00 PM – 6:30 PM – Morakot 3rd floor
Panel Discussion |
| Morakot 3rd floor | PUBLISHING IN TOP TIER JOURNALS |
| Friday, June 29 | 8:00 AM – 7:00 PM |
| OPTIONAL TOUR TO HISTORIC CITY OF AYUTTHAYA
UNESCO WORLD HERITAGE SITE (http://whc.unesco.org/en/list/576/) |
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| Just 80 kilometers (50 miles) north of Bangkok is the old capitol of Siam. Founded c. 1350, Ayutthaya became the second Siamese capital after Sukhothai. It was destroyed by the Burmese in the 18th century. Its remains, characterized by the prang (reliquary towers) and gigantic monasteries, give an idea of its past splendor. | |
| Posters | |
| Tuesday, June 26 | 1:00 PM – 2:00 PM |
| Adoption of a Wellness Product in the Hotel Industry | |
| Jaemin Cha, Seung Hyun Kim and Arjun Singh | |
| Understanding the beliefs and attitudes of hotel staff involved in food waste practice to inform food waste reduction initiatives. | |
| C.H Mabaso, T.M Tichaawa and D.S Hewson |